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The undisputed facts about outsourcing, Part 3: With outsourcing demand at unprecedented levels, can new buyers get across the finish-line?
HfS Research's "State of Outsourcing 2011" study of 1335 industry stakeholders, conducted with the Outsourcing Unit at the London School of Economics, points to a marked turnaround in outsourcing intentions as global economies reach a period of sustained (albeit limping) recovery. For many organizations today, clearly the short-term counter-recessionary measures have been executed through to fruition, leaving business function leaders under renewed pressure to seek out new operational strategies for driving out cost and improving global effectiveness.Read More
Will a Double-Dip Recession reverse the trend of buyers “delaying outsourcing” during a slump? Here are 10 factors to consider…
Organizations have always been wary of outsourcing during recessions. While today it delivers cost-reduction to clients in spades (proven emphatically during our recent state-of-outsourcing study), many organizations have proven, in the past, to push it down the priority-list of radical cost-reduction measures, when they fear for their very existence. However, with the threat of a "Double-Dip" recession very much a grim reality, HfS believes this cycle is likely to be broken.Read More
It’s all just so easy when you got DC…
When we look at the now-famous Cognizant CEO factory, probably the best-known of the bunch is Debashis Chatterjee (known simply as "DC" to everyone in the biz), who now finds himself leading the new $4.2bn powerhouse that is LTIMindtree. He's also one of the calmest and easy-going guys you can hope to meet in this business. So let's hear directly from DC... what makes him tick and what's next for the new 7th largest Indian-heritage service provider...Read More
Scott Golas, MadMan of digital media outsourcing
Centro is taking the function of advertising-process sourcing to an entirely new level with a new managed services offering, called MediaOps, that will enable advertisers to outsource their entire digital media operations, which are typically onerous to run, and complex to get right. This will allow the ad agencies to focus their talents on creative and targeted ad campaign management.Read More
Is it time to dump the term “outsourcing”?
Is it time to dump the term "outsourcing"? Read More
Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?
Accenture's dropping the term "outsourcing" from its strategy line is the most significant yet in terms of rebranding the outsourcing businessRead More
Caught in the xeno-bamia crossfire, these are dangerous times for the “outsourcing” industry
The industry currently known as "outsourcing" is currently under its greatest-ever attack. President Obama has made attacking Bain Capital's promotion of itself once as a "one stop outsourcing shop", the focal point of his re-election campaign. And this is a serious attack - he has $512m in campaign money left to burn, and only $25m a month is currently being spent on attack-ads from both parties - the worst is yet to come. So how should the "outsourcing" industry deal with this?Read More
Ron Walker lands it safely on the green… with KPMG
Ron Walker, one of the original EquaTerra founding executives has lived the sourcing dream... from start up advisors and providers right through to a global management consultancy. So we thought it high-time we caught up with Ron to talk about his colorful career and how the EquaTerra/KPMG merger was faring over a year on... and how different the sourcing world is looking today compared to those crazy days of the outsourcing boom.Read More
Merriam-Webster to remove the term Outsourcing for IT and Business Services
Pressure from buyers to create more accurate terminology for what we commonly, but incorrectly, term as "outsourcing" for IT and business processes has spurred dictionary publisher, Merriam-Webster, to remove the term in their next editionRead More
